The Six Sigma Operational
Methods Series goes beyond simply explaining Six Sigma
basics to interested managers — these are hard-core
working tools of statistical methods, quantitative
and intense, aimed at mathematically sophisticated
Six Sigma practitioners unwilling to settle for anything
less than peak performance in manufacturing and services.
Written by four instructors
from the world-renowned Motorola University, this
handbook provides the tools Six Sigma Black Belts
and Master Black Belts need to deal with the most
intractable business problems. The authors show how
to integrate research and development, manufacturing,
human resources, finance, marketing, quality, and
customer service with corporate vision, mission, and
key strategies.
- Tools for estimating quality project
cost on a project by project basis
- A complete guide to understanding
and writing financial reports
- Methodologies for leading multiple
projects
- Problem-solving tools like Design
for Six Sigma and TRIZ
Contents:
Strategy: Planning for Six Sigma • Project
Management • Performance Reporting • Leadership
for Six Sigma: Organizing for Six Sigma • Team
Leader’s Tools • Team Measurement Concepts
• Corporate Initiatives: Six Sigma • Lean
Thinking • Human Resources Management: Organizational
Alignment • Compensation and Recognition •
Methodology Tools: Define • Measure •
Analyze •
Improve • Triz • Control • Design
for Six Sigma • Financial Measurements: Financial
• Operational • Reporting • By Industry:
Service • Transaction • Manufacturing
• Healthcare • Human Resources Management
