The Cumberland Group provides consultation, planning, training, and project management services for rapid, continuous productivity improvement of products, services, business processes and working relationships using lean, six sigma, ERP systems, or Supply Chain Management strategies.
  Strategic Focus in Improvement Projects
Leadership Role in Improvement Efforts
Aligned Key Performance Metrics
Leading Cross-Functional Teams

Are your performance improvement initiatives
yielding the benefits you expected?

Find the Missing Links to real business growth
and prosperity

Missing Link #1
Strategic Focus in Improvement Projects
Most organizations are great at launching improvement projects. It is easy to do, because there is an endless list of things that need to improve. But typically few if any of these improvement endeavors, focus on the key strategic concerns facing the organization. A variety of reasons cause this to happen. Just ask yourself this question, “What are the three most important strategic issues facing your organization?” Now, “How many of the improvement projects/activities in your business directly address those issues?” Mostly likely very few of them. If you desire to learn more about working on Strategic Improvement, please click here.

Missing Link #2
Leadership Role in Improvement Efforts
This is not typically clearly defined; it is assumed people know. As a result roles and responsibilities get done in a passive way, priorities are not always clear and accountabilities by all parties are somewhat fuzzy. Just ask yourself this question, “Is there a standardized process that project team sponsors follow when reviewing/guiding the progress of improvement projects?” Or do people simply make up their own process and do the best they can? If you’d like to learn more about Defining Leadership Roles, please click here.

Missing Link #3
Aligned Key Performance Metrics
Most metrics systems in businesses do as much harm as they do good. The metrics systems have little credibility with most employees and they do not focus on the current needs of the enterprise. Just ask yourself this question, “Has your business changed significantly over the last five to ten years from a competitive standpoint?” If your answer is yes, ”Have your business performance metrics also changed significantly?” If your response is no….then in all likelihood your metric system may require alignment. For more on Adjusting/aligning Performance Metrics, please please click here

Missing Link #4
Leading Cross-Functional Teams
and Implementing Improvement
High performance business teams don't happen by accident. They use proven methods to organize management, operations and project teams for inspired actions, built on trust, and sustained by an effective support systems foundation. In business, our technical backgrounds often cause us to over-emphasize that which we've already mastered (technical processes, IT, etc.), while under-emphasizing the elements in which we're less experienced (people processes). We help leaders balance the technical and people processes that make them stand out from the pack. To learn more about how we help Lead Critical Improvement Projects, please click here.

Missing Links?

• Organizations work on improvement projects not strategic improvement

• Roles, responsibilities and accountabilities are not clearly defined or agreed upon for Guiding improvement actions

Performance metrics are doing more harm than good toward driving improvement

Management Teams over-emphasize technical processes while under-emphasizing people processes

 

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Phone: (630) 357- 6600 Email: inform@CumberlandChicago.com

 

 

The Cumberland Group: Rapid, continuous improvement of products, services, business processes and working relationships, identifying the Missing Links that cause improvement activities to fall significantly short of expectation

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