The Cumberland Group started as a service group within a major U.S. corporation in 1981. We achieved our original mission by helping our parent corporation make dramatic quality and productivity improvements, resulting in new customers and higher profits. We pioneered new methods for performance improvement. By 1984 the visible improvements prompted some corporate customers to demand the same services, drawing Cumberland into consultation, planning, training, and project management services for a broad range of leading companies. The original principals purchased Cumberland from the corporate parent in 1988 and opened an office in Chicago in 1990.

The Cumberland consultants are seasoned pros (25+ years) with operations backgrounds so they recommend practical solutions that make sense to management teams. We have continued that original pioneering spirit of looking for faster, more effective ways to improve and to gain employee/associates' buy-in and energy in making meaningful improvement happen.